The course can be adapted to your level and audience, and can be delivered both in-person and online.
Empathic Leadership
Learn how empathic leadership can build clarity, trust, and collaboration in your team. This course gives leaders practical tools to communicate with empathy — strengthening wellbeing, innovation, and long-term performance.
Course
What will you learn?
Every day, leaders and teams face moments where communication decides the outcome: whether trust grows or breaks, whether someone feels seen or shuts down.
This course helps you transform those moments — from tension to understanding, from avoidance to dialogue, from polite silence to real collaboration.
When teams communicate with empathy and clarity, they don’t just reduce conflict — they spark innovation, strengthen wellbeing, and sustain higher quality performance over time.
The method is inspired by Nonviolent Communication (NVC) by Dr. Marshall Rosenberg — adapted for today’s workplaces that value psychological safety, inclusion, and authentic leadership.
The course is available in English and Spanish.
Target group:
Course
Course-empathic-leadership-nonviolent-communication-model
Stephanie Ortiz is passionate about inclusion and genuine connection, with over 13 years of experience in the business sector in Mexico and Norway. Through Nonviolent Communication (NVC), she has found tools that foster greater trust, clarity, and collaboration in the workplace.
Through Inklude, she helps organizations and individuals practice empathic communication and leadership in everyday work life.
Inklude sine verdier
01
Medmenneskelighet
Ethvert menneske har et vell av iboende ressurser.02
Nysgjerrighet
Nysgjerrig og med den andre i fokus.03
Fremdriftsfokus
Hva er neste steg og hvordan kan vi gjøre dette?04
Samskaping
Gjennom dialog finner vi beste vei fremover.